Friday, April 27, 2012

Sprint’s Galaxy Nexus users reporting data connectivity issues – fix already in the works

Anyone planning on buying the newly launched Galaxy Nexus from Sprint may want to hold off for a week or two. A handful of new Galaxy Nexus owners are reporting issues connecting to Sprint's 3G network. From what we can tell, affected users are able to send and receive phone calls and text messages, but the data connection to the phone simply remains in "connecting" status without ever making a complete connection.

Several affected users have been given replacement phones at local Sprint stores, but others have been turned away since a fix for the issue is apparently already in the works. No specifics about the software update have been revealed, but a Sprint Community moderator claims that Sprint is hoping to have the issue resolved by early next week.

Sprint/Samsung are aware of this problem and will be releasing a software update to resolve the issue. Can’t commit to a date yet, but they are trying really hard to get it released early next week. Sorry for your troubles.ModeratorSprint Community

Have any of you experienced any data connectivity issues with the Sprint Galaxy Nexus? It seems a bit ironic that Sprint's first 4G LTE phone can't even get a 3G connection.